Progeni 24 hour Web portal, help desk, mentoring, training

Support

Our customers' satisfaction is our number one priority. Therefore we are dedicated to resolving your support needs ASAP. We provide a 24hr Web Portal for our registered customers, a manned telephone help desk during business hours and/or a quick connect. Our support provides you with improved IT staff productivity through:

Fewer need for callbacks
Less time in problem resolution
Improved quality of response
Shorter call handling times

Customer Support Access

The Customer Support site assists Progeni's customers in the use of our products and services and is available to Progeni's registered customers only and requires you to login.

If you have forgotten your password or need to register, click here

Mentoring

Progeni offers a unique mentoring service after product installation and training. Mentoring provides a Progeni professional to come alongside a customer's own staff for a predetermined time to work with them to gain the optimum use and productivity from the new product.

We always exceed our customer's expectations. Only when our customers succeed, do we succeed.